Our promise, in plain English.

You get a detailed, itemised written quote before anything starts — and that is what you pay. No hidden add-ons, no extras sprung at the end.

"Their quotes are transparent, and are true to final cost (no hidden add-ons!)" — Hannah, Google. "The initial detailed itemised quote… is exactly what we paid several months later" — Louise, Google.

We tell you honestly what a room needs and what it doesn't, and help you choose components that work — even when that means a smaller job than you expected.

"He gave us great advice that no other renovators took the time to give" — Jaskaran, Google. "Derek was so consultative and this really helped us feel comfortable" — Katie, Google.

We ask questions during the work to make sure the result is exactly what you pictured, and offer suggestions where they help — rather than pressing on and hoping.

"They ask questions during the job to check the work is exactly what is expected, offering very useful suggestions throughout" — Hannah, Google.

The site is protected while we work and left clean and tidy at the end of each day — a refit needn't take over your whole home.

"He leaves the working area clean and tidy at the end of each day" — Louise, Google. "He was so tidy each day and honestly was a pleasure!" — Katie, Google.

We work with precision and don't call a room done until it's done. The word our reviews reach for, over and over, is flawless.

"The final finish is flawless, I honestly don't know how it could be improved" — Hannah, Google. "He worked with such precision and skill, and created the exact bathroom we had visualised" — Jacqueline, Google.

Most of our work comes by recommendation and repeat booking. If you'd want us back for the next room, that's the best sign we've done the first one right.

"We are just waiting for the next available slot so we can start on other rooms in the house" — Katie, Google. "I've since recommended Eagle Refurb to my mum where Jack ended up doing 2 bathrooms" — Jaskaran, Google.